Reference

71h Legal Terms For Your Account

71h Legal explains the rules behind your account, wallet records and access to the lobby in Indonesia.

Account termsData handlingLocal access

What Our Legal Notice Covers

71h Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Legal notice sets out how account access, identity checks, wallet records and policy changes are handled. You should read it before opening an account and again when we publish a material update. We may ask you to confirm your phone details before account access, and

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we retain payment references needed to match a deposit or withdrawal request. DANA, OVO, GoPay, QRIS, bank transfer and virtual account records are handled as transaction evidence, not as a reason to request unrelated data. Access is available where local law permits, and we may restrict
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a feature when local rules require it. The notice also explains how to raise a correction request, ask about stored records, or contact our policy team through the account support path.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY CONTACTS

Get Help With A Legal Question

A clear contact route matters when a policy question affects your account or wallet status. Start from the support path linked to your account page and include the email or phone detail used during account creation. We can then locate the relevant record without asking you to send payment credentials. If your question concerns access, state your Indonesia location and remember that availability depends on local law.

Team online

Account access

Send the account detail used for phone verification and describe the access issue. We use that reference to check the applicable Legal rule without requesting your wallet password.

Payment record

For DANA, OVO, GoPay, QRIS or bank transfer questions, provide the transaction reference and date. We use those details to trace status while limiting the data shared in your request.

Policy request

Ask for a copy, correction or clarification through the account support route. State which Legal section concerns you, and we will direct the request to the appropriate policy contact.

DATA PRACTICES

How We Apply 71h Legal Rules

We apply our Legal rules through practical account controls rather than broad promises. Phone verification connects you to the correct account, transaction references help us reconcile wallet activity, and access decisions follow…

Data handling

We use account details to maintain access, verify requests and connect wallet records to the right account. We do not need your DANA, OVO, GoPay or QRIS password for these checks.

Cookies

Cookies can help preserve your session and remember necessary page settings. You can ask support which cookie category relates to a Legal question and request clarification about its purpose.

Account security

Phone verification is checked before account access, while payment references are used for status matching. Keep your login details private and contact us if an account detail looks unfamiliar.

Record retention

We retain account and transaction records for operational and policy needs, including matching bank transfer or virtual account references. Ask support which record category your request concerns.

Change requests

You can request a correction to account data by identifying the field and supplying the account detail used at creation. We may verify ownership before making a change.

Policy contact

For a Legal request, use the support route attached to your account and name the relevant policy topic. This helps us separate access, privacy and transaction-record questions.

Answers Before You Open An Account

These Legal answers cover the questions we hear before account creation, from local availability to data requests and wallet records. Read them alongside the policy notice, then use the account support path if your situation needs a case-specific response.

71h Legal covers account access, phone verification, data handling, cookies, transaction records, policy changes and contact routes. Availability depends on local law, so check the notice before opening an account.

Access is available where local law permits. We may apply location or account checks before access, and you should provide accurate account details when completing the phone verification step.

The Legal policy addresses account details, phone verification data, session cookies and payment references. DANA, OVO, GoPay, QRIS, bank transfer and virtual account records may be used to match transactions.

Use the support route linked to your account, identify the data field needing correction, and provide the account detail used during creation. We may verify ownership before changing the record.

Retention depends on the record type and the operational or policy need connected to it. Ask support about a specific DANA, QRIS, bank transfer or virtual account reference.

Yes. Send a data request through the account support path, explain which account details you want addressed, and include the phone or email reference used for verification.

Start with the support route shown inside your account and name the relevant policy section. Include only the details needed to identify your case, never your wallet password or login secret.

71h Legal Terms For Your Account

Get Help With A Legal Question

Account access

Payment record

Policy request

How We Apply 71h Legal Rules

Data handling

Cookies

Account security

Record retention

Change requests

Policy contact

Answers Before You Open An Account

01 What does 71h Legal cover?

02 Can I access 71h in Indonesia?

03 What data does the Legal policy address?

04 How do I request a correction to my account data?

05 How long are payment records kept?

06 Can I ask for my stored account details?

07 Where should I report a Legal concern?

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